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The best company-wide OKRs originate in mission statements and long-range goals, and they help to communicate a practical path to those aims, as shown in these top-level OKR objective examples:
Objective: Build the best online personal shopping service in the country.
- KR: Stylists post about ideas and merchandise at least once a week in Q2.
- KR: Stylists reach out with customized suggestions to 50+ of their customers who have not purchased in two or more months.
- KR: Get 1,000 signups by the end of Q2 for our early product access program.
Objective: Increase sales.
- KR: Reach a 25 percent conversion rate on all leads.
- KR: Reduce time spent in the sale cycle by 20 percent.
- KR: Open five new stores.
Objective: Successfully launch the new product in Canada.
- KR: New customers buy our product by a ratio of 3 to 1 over the competition.
- KR: Each order averages $250,000.
- KR: Total revenue from new product sales is $2 million.
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Objective: We will improve the motel’s customer service by the end of Q3 2021
As measured by:
- KR: Achieve a Net Promoter Score of 50 or above in Q2
- KR: Resolve critical customer issues in under 1 hour
- KR: 40% faster data processing on the hotel’s app compared to Q3
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Objective: Launch a new version of our company product
Key Results:
- Receive 70% positive reviews in the beta testing phase
- Get 1000 early registrations
- Receive 10 mainstream media press mentions before the launch date
Objective: Increase profit from the current product by 10%
Key Results:
- 15% growth rate in new registrations
- Reduce operational costs by 15%
- Launch 3 new offers to increase revenue by 25%
Referenced in:
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